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🏨 Front Office role play practice simulates real-world scenarios encountered in hospitality settings. In this role play, one student assumes the role of a receptionist while the other takes on the role of a guest requesting early check-in at a hotel, in which the receptionist demonstrate professionalism, empathy, and problem-solving skills as they handle the guest's request within the hotel's policies and availability constraints. The guest, in turn, may present various situations, such as urge
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