Florence Jones was working in the South Tower on 9/11. She describes the moment she realized what happened when the first plane hit the World Trade Center’s North Tower, saying “the whole building shook” after hearing a “loud bang.” David Muir reports for ABC News' "9/11: The Day That Changed America." #ABC2020 https://abcn.ws/3A2adll | ABC 20/20
3:04
Florence Jones was working in the South Tower on 9/11. She describes the moment she realized what happened when the first plane hit the World Trade Center’s North Tower, saying “the whole building shook” after hearing a “loud bang.” David Muir reports for ABC News' "9/11: The Day That Changed America." #ABC2020 https://abcn.ws/3A2adll | ABC 20/20
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