Discover unified Contact Center as a Service (CCaaS) capabilities including voice, digital, AI, journey analytics, customer engagement and workforce management in the comprehensive Genesys …

Genesys Cloud contact center includes telephony services, auto-attendant applications, and workplace collaboration features. It provides call handling features for agents and outbound dialing campaigns …

Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems …

Transform customer experiences with Genesys Cloud, an omnichannel cloud contact center as a service (CCaaS) solution that is quick to deploy and easy to use.

That's CX done right. Genesys Cloud is an all-in-one cloud contact-center solution that enables personalized customer experiences across phone, email, chat, text and social channels. Deploy tools …

With Genesys Cloud, no matter the size of your business, you can have a unique All-in-One solution. Connect with your customers via phone, email, chat, or social media. Analyze the stages of your …

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Oct 23, 2025 · Genesys is a CX and contact center platform designed to unify customer interactions. Learn about its features, pricing, and how it can help your team succeed.

Genesys is redefining the customer experience with innovative call center software. Our award-winning Genesys Cloud CX deploys in days, is intuitive to use and innovates with upgrades each week.

Apr 1, 2025 · Genesys Cloud CX offers 6 pricing plans from $75 to $240/user/month, including voice-only, digital-only, and mixed-channel options: