When a prompt becomes the product in customer service Prompting began as a simple way to guide language models. But in ...

"There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

By Bernard Kelvin CLIVEDuring one of my trips, I walked into a mall and noticed a beautifully arranged automobile showroom.

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Salesforce Inc. said it’s saving about $100 million a year by using artificial intelligence tools in the software company’s ...

Abstract: In competitive setting, retailers have realized that keeping customers and raising customers' satisfaction and loyalty are more and more important. This paper studies the relationship among ...

All products featured here are independently selected by our editors and writers. If you buy something through links on our site, Mashable may earn an affiliate commission. With new deals dropping ...

Abstract: By jointly considering multiple adjacent matched filter samples, target localization can be more accurate than considering only a single sample. For sub-bin range estimation, a ...

A Hong Kong health inspector has been sentenced to 120 hours of community service for stealing food samples bought with public money for radiation testing, with French veal stew and Arborio rice among ...