Engineering services firm UGL has built a digital work order management system, initially to help field service teams working ...

ANZ Banking Group is realising incremental benefits from adopting generative AI across its IT service desk environment ...

The Department of Defence has inked a fresh agreement with IBM related to its enterprise resource planning (ERP) overhaul, ...

US President Donald Trump said the US would take a 10 percent stake in Intel under a deal with the struggling chipmaker that ...

Databricks will acquire machine learning startup Tecton to expand its AI agent offerings, the latest in a string of deals ...

"Quantum computing promises transformative advancements, yet it also poses a very real risk to today's cryptographic security ...

Chemist Warehouse is running AI on a shared email inbox for human resources queries from its 30,000 employees and store ...

Agentic artificial intelligence (AI) web browsers that can act autonomously on users' behalf appear to be extremely gullible ...

Microsoft has scaled back some Chinese companies' access to its early warning system for cyber security vulnerabilities ...

Serco has gone live with a new mobile application aimed at securely connecting its dispersed contractor workforce across Australia. The outsourcing giant has implemented a front-end app, Serco Connect ...

Commonwealth Bank will keep 45 customer service roles it had earmarked for review after deploying an AI ‘voice bot’, ...

The Department of Finance is expecting to save $17 million over the next four years by cutting outsourced IT work. The ...