New agentic AI capabilities powered by Talkdesk Customer Experience Automation empowers human agents to request real-time guidance and resolve issues faster and more confidently.

Vibes, a mobile messaging systems provider, today launched RCS Studio, a turnkey platform to build, test and deploy app-like experiences over Rich Communication Services (RCS). With RCS Studio, ...

Momentum, a revenue orchestration platform provider, has launched Deep Research, a large-scale engine that gives strategic analysis by combining CRM and customer conversation data to help companies ...

Gong Orchestrate and new AI-driven capabilities aim to help businesses increase rep productivity; accelerate execution, and empowering smarter, faster decision-making in a unified, trusted Revenue AI ...

WestCX has launched an agentic artificial intelligence solution that enables pharmacies to automate patient communications, improve medication adherence, and reduce operational strain.

Digital analytics provider Amplitude has released Amplitude MCP (Model Context Protocol) server and the open beta program for its AI Agents.

Yelp Host and Yelp Receptionist use AI to answer and triage incoming calls. The AI can answer inquiries, ask intelligent follow-ups, take and summarize messages, transfer calls, and filter spam. Yelp ...

Uptempo, a marketing operations platform provider, has launched Uptempo 2.0 with integrations with Salesforce, Adobe, and Oracle enterprise resource planning and capabilities for permissions, data ...