Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The integration of AI agents within the enterprise is rapidly transforming the way ...
Cloud communications provider RingCentral Inc. announced today announced it’s acquiring CommunityWFM, a workforce management ...
In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...
The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.
Federal agencies are under mounting pressure to modernize their aging human resources and workforce management systems. According to the U.S. Office of Personnel Management (OPM), approximately 75% of ...
SAN FRANCISCO, CA, August 21, 2025 (EZ Newswire) -- Assembled, opens new tab, the all-in-one platform trusted by the world's most discerning customer support teams, today unveiled its support ...
Pave reports AI is rapidly transforming the workforce, reducing entry-level roles and increasing workloads for managers, ...
Corporate leadership across industry sectors might balance their optimism for AI with a recognition of their oversight ...
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