Salesforce (CRM) is leading enterprise AI monetization, with Agentforce driving 120% y/y AI revenue growth and significant ...

"We believe that these AI capabilities are already present and in practical use now," said Hu Peiyao, Director of Product Marketing for Zoho CRM. "So we are more open to customers using them without ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...

Microsoft is announcing the addition of role-based AI solutions to Microsoft 365 Copilot for sales, service, and finance ...

The ERP market offers significant opportunities through the shift to cloud-native architectures, facilitating agility and ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Just a week before the giants in the Global Travel and Tourism World meet in Rome for the WTTC Summit 2025, WTN Tech, a new initiative by the World Tourism Network, introduces a never-before-available ...

AI yet only 21% of workers see gains. The result? A $4M shadow AI crisis as employees abandon bad enterprise tools for ...

In the tide of digital transformation, the demand for customer management in enterprises is becoming increasingly refined.