For years I believed that the customer is always right. With experience, however, I have come to realise that this saying applies more to matters of taste than to every situation. When providing ...

Out-of-contract TV and broadband customers could also make significant savings by switching - £169 on average. Sky customers could save even more by switching - £237 on average. TV and broadband ...

Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...

OFG Bancorp ( NYSE: OFG) Q3 2025 Earnings Call October 22, 2025 10:00 AM EDT Good morning. Thank you for joining OFG Bancorp's conference call. My name is Chloe and I will be your operator today.

Synthflow AI, the enterprise voice AI platform, today announced the launch of its WhatsApp Business Calls integration. This update enables enterprises to deliver the same speed, consistency, and ...

Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports ...

Delivery company Evri has been again crowned the 'worst' parcel firm in the country, based on customer satisfaction, for the ...

KSAT Community is teaming up with Meals on Wheels San Antonio to launch an emergency phone bank on Thursday, Oct. 23, from 5 ...

Unlike some other call centres run by banks, telecommunications companies and airlines, the CRA does not always offer a call ...

The Built on Databricks solution brings together Talkdesk’s Customer Experience Automation platform and the Databricks Data Intelligence Platform, creating a unified experience that empowers Talkdesk' ...

“There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

In a scathing new report released Tuesday, the auditor general found Canada Revenue Agency contact centres are repeatedly ...