The initiative will focus on industries with complex customer lifecycles, including financial services, healthcare, ...

This collaboration will help accelerate the adoption of AI-powered customer experience (CX) solutions worldwide ...

News from the week beginning 29th September includes items from @Agiloft, @Azul, @BerkeleySkydeck, @Deltek, @Ultimo, @Kantata, @Planful, @ThompsonReuters, @VertiGIS, @Workday, and @Zoho ...

GenAI is being embedded into enterprise software. This has implications for governance and regulatory compliance.

The Speech Intelligibility Devices Market is poised for substantial growth, estimated at USD 2.3 billion in 2025 and projected to reach USD 5.0 billion by 2035, registering a compound annual growth ...

NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the ...

OpenAI DevDay 2025 kicks off in San Francisco, with a livestream keynote by CEO and founder Sam Altman, shows off new AI ...

The updates were part of a series of announcements geared toward wooing developers to OpenAI’s ecosystem, including the ...

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

Discover C1, the generative UI API that creates interactive, AI-driven interfaces in real time. C1 API empowers AI to build dynamic dashboards ...