A woman has recounted her awkward job interview experience. She got nervous while facing the panel and said, "I greet you all ...

With the arrival of AI, the human headcount in the contact center—including people who might otherwise answer a call and talk ...

A Gen Zer shares the job search strategies that helped her land interviews at Uber, Meta, and Amazon, and a tech role at ...

Job seekers can gain an edge by connecting with potential employers before a job is posted, a veteran career coach told Business Insider.

President Trump redoubled his threat to use the shutdown to slash the federal bureaucracy as Democrats and Republicans dug in for an extended battle.

A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into the age of sophisticated ...

While voice AI agents are already able to automate simple requests, automating complex workflows is still elusive, meaning ...

Paige Spiranac knows how to draw attention on the golf course, that's for sure. The former collegiate golfer, who played at the University of Arizona and San Diego State University, has become one of ...

In today’s competitive legal hiring landscape, preparation is everything. JDJournal is spotlighting a must-read guide from BCG Attorney Search—“50 Essential Law Firm Interview Questions Attorneys Must ...

AI isn't some futuristic dream anymore; it's a real-world game-changer that's transforming how every business runs.