Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

One name appears repeatedly: Ms Sonia Ashok Menon. For Ms Sonia, 36, every customer represents more than just a transaction – ...

A year ago, Oldham County required everyone in the county to use the same garbage hauler and created a monopoly that answers ...

Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service ...

Noren found the one he wanted, added it to his shopping cart and pulled out the American Express gift card his wife gave him ...

JEA President & CEO Monte Cooper reflected, “Ted was a champion for excellence and a true leader.  He not only exhibited a ...

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch.

Package delivered.” That was weird because I have a large sign posted on my front door that reads “Ring doorbell” when ...

I am considering legal action against my father-in-law and my wife’s “life coach” — they destroyed my marriage.

National Bank of Kenya (NBK), a subsidiary of Access Bank Plc, has announced 300 job vacancies for sales representatives ...

Applications for construction permits to build the restaurant have been submitted to the city. Here's where things stand.

Credova application process, payment terms, fees, lease vs loan, and real user experiences. See how Credova’s payment plan ...