Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

A year ago, Oldham County required everyone in the county to use the same garbage hauler and created a monopoly that answers ...

Williams-Sonoma is seen saving tens of millions as AI agents replace human interventions with customer service ...

Noren found the one he wanted, added it to his shopping cart and pulled out the American Express gift card his wife gave him ...

A man walked into a bank — near Main Street and Queen Street West — and demanded cash from an employee working as a customer ...

JEA President & CEO Monte Cooper reflected, “Ted was a champion for excellence and a true leader.  He not only exhibited a ...

A Houston woman paid a steep price, literally, for a simple bank deposit that she made at her local Wells Fargo branch.

Package delivered.” That was weird because I have a large sign posted on my front door that reads “Ring doorbell” when ...

Meta introduces new artificial intelligence-driven tools to help users avoid cyber scams on WhatsApp, Messenger, and Facebook ...

National Bank of Kenya (NBK), a subsidiary of Access Bank Plc, has announced 300 job vacancies for sales representatives ...

Applications for construction permits to build the restaurant have been submitted to the city. Here's where things stand.

Then one faithful day in early June 2025 an NCB ATM machine ate my deposit. As usual, on this particular day, I went to the NCB machine at the bank in Spanish Town to make my deposit using one of the ...