Speed, Frankenstein, voice and other takeaways from NiCE CEO Scott Russell’s keynote at Analyst Summit - SiliconANGLE ...
A strategic collaboration between NTT Data and AWS will see a local initiative help international clients modernise their ...
Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...
The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff Road and Interstate 385, serves as a brand new hub ...
Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports ...
Digital and virtual channels make B2B sales more efficient—but they can also make relationships brittle. When stakes are high ...