The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.
Speed, Frankenstein, voice and other takeaways from NiCE CEO Scott Russell’s keynote at Analyst Summit - SiliconANGLE ...
Gadget on MSN
SA-born contact centre system goes global
A strategic collaboration between NTT Data and AWS will see a local initiative help international clients modernise their ...
Samsung has opened a new call center in Mauldin, South Carolina, employing 150 people and providing faster customer service, ...
The 14,000-square-foot facility at 701 Brookfield Parkway, near Woodruff Road and Interstate 385, serves as a brand new hub ...
Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports ...
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