After seven years, Richland County is wrapping up construction on it’s 911 call center. It also making use of defunct real ...
A US proposal discouraging companies from outsourcing call center operations has raised concern in the Philippines, where millions of workers depend on the Business Process Outsourcing (BPO) sector.
Voiso, the AI-powered contact center platform trusted by global enterprises, has released its perspective on the reports ...
ORLANDO, Fla. (AP) — A federal lawsuit that temporarily had interrupted operations at an immigration detention in the Florida Everglades dubbed “Alligator Alcatraz” was paused Wednesday by an ...
Millions of Filipinos working in the business process outsourcing (BPO) industry may risk losing their jobs over a proposed ...
"The timing is right for the organization and the city," Stefano said of his upcoming retirement from Costa Mesa Fire & ...
Voiso, a global provider of AI-powered contact center solutions, today announced the launch of its Unit Configuration for ...
The Philippine ambassador to the United States is pressing US lawmakers to exempt the country from a new bill that would punish American companies for using overseas call centers.
Fifteen minutes from Bernie Sanders’s Vermont headquarters, you’ll find the operational hub for Trump’s snatch-and-grab ...