To have the best chance of being hired, local recruiters and employers say there are some customs every jobseeker, regardless ...

At a startup office in this Indian city, developers are fine-tuning artificial-intelligence chatbots that talk and message ...

Car sitting at park held toddler and an adult who was slowly dying, MS cops say The US has now struck 8 boats in the ...

Millions of Filipinos working in the business process outsourcing (BPO) industry may risk losing their jobs over a proposed ...

A Kentucky-based nonprofit that helps veterans in crisis is getting a major boost to expand its reach across the country.

Tec Centro, a career center in Reading, has started offering English classes for truckers, following a Trump administration crackdown on language proficiency.

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

Seasonal and part-time jobs can help retirees who are finding that their retirement and Social Security benefits just aren't ...

LimeChat competes with other AI companies like Haptik, which was acquired by Reliance Industries in 2019. Haptik’s AI agents ...

Bing Wu is the cofounder and CEO of Retell AI, an enterprise-grade AI voice platform built for corporate call centers. A former tech PM at TikTok and a serial entrepreneur, Wu is passionate about ...

There is a wide range of adults on the autism spectrum but many struggle to find employment or the right work atmosphere. A new SC center caters to them.

The business process management sector in India employs 1.65 million workers across call centers, payroll, and data ...