A 140% surge in Data Cloud customers helps CRM deliver $10.25 billion in Q2 revenues, underscoring data's role in its growth ...

For many Chinese enterprises, selecting a CRM system that aligns with their business characteristics, technical architecture, and development strategy is crucial. Among numerous local vendors, Jin ...

Landbase’s GTM-1 Omni uses agentic AI to unify fragmented go-to-market tools, automating sales and marketing workflows so ...

Salesforce delivered accelerating revenue growth, margin expansion, and exceeded EPS expectations. Click here to read why CRM ...

This article will review several mainstream CRM system platforms suitable for group enterprises in 2025, helping you accurately anchor your direction in the wave of digital transformation. Before ...

With increasingly complex market dynamics, traditional personalization alone is no longer sufficient. Enter predictive AI ...

Genesys at its Xperience 2025 event in Nashville, Tenn., announced an expanded partnership with ServiceNow that delivers new Agent2Agent (A2A) orchestration, making it possible for AI agents to ...

In my experience, successful organizations build around five critical pillars that keep vision, execution and measurement ...

Box released a new set of AI tools at its BoxWorks conference on Thursday, filling out CEO Aaron Levie's vision for an AI-led ...

We're about to get a heavy helping of MCP from the keynote stage, as fuel for the agentic AI buzz. But why MCP? Why is ...

At Fortune Brainstorm Tech, leaders from Zillow, Experian, Okta, and Salesforce agreed: Agents aren’t just smarter chatbots.

Joty Allison shares his tips for creating strong development programs and customer relationship management tools to fuel ...