airport staff; departure experience; food, beverage and retail; and arrival experience, in that order of importance. Minneapolis-Saint Paul International Airport came top of the list for mega airports ...

The J.D. Power 2024 North America Airport Satisfaction Study is out, and it reveals some shakeups on the leaderboard (we see ...

The results are based on customer satisfaction ranking on each of seven dimensions from ease of travel and terminal ...

A full list of how U.S. and Canada airports rank based on the 2024 J.D. Power passenger satisfaction survey of 26,000 travelers.

Minneapolis-St. Paul Paul International Airport has regained its No. 1 spot as the country's best mega airport in a new ...

Huge crowds and high prices haven’t kept travelers at home. And many North American air travelers are still enjoying their ...

Most Los Angeles-area airports showed improvements in the latest passenger satisfaction rankings for U.S. and Canadian ...

The study, based on more than 26,000 surveys from U.S. and Canadian travelers, looked at travelers' satisfaction in three ...

Minneapolis-St. Paul International Airport (MSP) earned the No. 1 ranking among mega airports in the newly released J.D. Power 2024 North America Airport Satisfaction Study. In addition, MSP earned ...

New research finds that customer satisfaction at St. Louis Lambert International Airport ranks lower than most airports of similar size in North America, nearly the worst among its size ...

The airport bested Detroit Metropolitan Wayne County Airport, which stole the top spot in 2023. On the survey's 1,000-point ...

Detroit Metro remained one of travelers' favorite airports during a year air travel was defined by overcrowding and ...