A seasoned small business and technology writer and educator with more than 20 years of experience, Shweta excels in demystifying complex tech tools and concepts for small businesses. Her work has ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More ServiceNow, a pioneer in cloud-based IT service management, has announced ...

Not all disruption is good, particularly when it comes to IT and service disruption. While technology adoption accelerated more than anyone could have predicted in 2020, so too have demands on IT ...

Opinions expressed by Digital Journal contributors are their own. One name that stands out in the rapidly evolving information technology operations management world: Piradeepan Nagarajan. As a senior ...

AUSTIN, Texas--(BUSINESS WIRE)--SolarWinds (NYSE:SWI), a leading provider of simple, powerful, and secure IT management software, today announced the company has again been ranked number one in ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

Tanium Patch Management for ServiceNow IT Operations offers automated patch management from directly within the Now Platform, increasing compliance and efficiency while mitigating risk KIRKLAND, Wash.

The BMC Exchange VIP conference spotlighted a solution the company calls Predictive Service Operations. Written by eWEEK content and product recommendations are editorially independent. We may make ...

Zeke Maldonado has been named Executive Director for IT Operations at the U.S. Department of Homeland Security, overseeing IT services that support the Department’s mission and the DHS Headquarters ...

Steve Riley, head of IT operations and service management at Mercedes-AMG Petronas F1 Team, reflects on a job well done. Having worked for the racing team for almost a decade, where he established the ...