“Forget it, you never listen. I feel like I am talking to a wall.” Growing up, I heard this refrain many times after my parents had another failed attempt at communicating about a challenging issue in ...

The ability to be a captivating conversationalist is a gift not many people possess. Research emphasizes that effective conversation is not a fixed talent but a skill that can be developed and ...

Sarah found herself at a crossroads. She had spent 20 years in her company, and that counted for something. People listened to her in meetings, her opinion was valued, and if she asked for something ...