Businesses that love Java and are looking to move to open source may want to give Compiere a look. The system is a complete ERP and CRM suite that includes accounting, order entry, customer ...

FranklinCovey’s (NYSE:FC) PlanPlus Online Web-based CRM tool can now be accessed from any smartphone with a Web browser, such as an iPhone, BlackBerry, Palm or Windows Mobile device.

But because the CRM software itself was not rewritten in Java, it is Web-enabled rather than Web-based.

At its annual user conference, Siebel Systems today announced the rollout of Siebel 7, a fully Web-based version of its CRM software.

UpShot last month released UpShot XE, a new enterprise version of its Web-based CRM platform, and introduced a feature set that integrates marketing and sales-force automation. Salesforce.com ...

Small firms should focus on web-based CRM systems because they don't need the headaches associated with maintaining an IT department. Again, let's focus on one example.