If these steps do not work, then your best bet would be to contact Epson support again for additional help, or if that doesn't help, then connect the printer via an ethernet or USB cable — while ...

Customer support will provide you with the necessary help to troubleshoot your printer. Furthermore, if your printer is under warranty, you can book a service call for the printer.

Epson’s bricked printers highlight the industry’s repairability problem Printer makers have a history of invasive practices that hurt user repairability, experience.

Consumer Reports rates all types of all-in-one and regular printers, including inkjets and lasers. This new Epson EcoTank printers represent a new type of printer.