For anyone doing business online, commerce meets collaboration at a Web 2.0 portal — a mutual touchpoint for a company, its partners and customers (plus all their contacts) as well as a personalized ...

Click Here to Read My Updated 2017 Article (Now Available) Please note that the following article was published in 2016 and a full year has passed (with some new data and insights worth checking out).

The online retail game has changed — again. Your customers’ expectations are increasing. Will you meet them? Or will you miss them? A revolution is taking place online. New Web technologies are ...