Nothing is more frustrating for a fleet than bringing a truck back to a shop for a recurring problem. Given the cost of downtime, fleets expect repairs to be made correctly the first time. Yet, there ...

You’ve heard of probable cause. You’ve found the root causes of problems. But what is plausible cause, and why should we care? After all, plausible cause isn’t even an entry in my favorite dictionary ...

Eric Jones, senior network engineer at VF Corp. in Greensboro, N.C., says applying quick fixes to a Web performance problem isn’t a real solution. What’s critical is root-cause analysis, he says. And ...

The Public Company Accounting Oversight Board wants accounting firms to get to the root of their problems. In a new report, "Root Cause Analysis – An Effective Practice To Drive Audit Quality," board ...

How can finance functions add more value? It’s a challenge accountants and finance professionals in business and industry increasingly face. One way to boost efficiency and productivity is by speeding ...