This tool offers a suite of features aimed at improving labor planning processes and reducing operational costs. Veryable, a leader in the on-demand labor marketplace, today announced the release of ...

SmartTiles are dynamic reporting features that enable fleets to view specific datasets and surface compliance insights. Customers can customize dashboards with the SmartTiles most relevant to their ...

Facing margin pressures, increased industry regulations and the need to enhance guest satisfaction to drive traffic, restaurant operators and executives from Pizza Hut, HMSHost and Stacked Restaurants ...

highlights the core structural features businesses should prioritize when selecting a modern WFM platform and addresses the decision-making challenges that arise when critical functions are spread ...

BELMONT, Calif., September 08, 2025--(BUSINESS WIRE)--RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced the acquisition of CommunityWFM, a ...

Business communications service provider Dialpad Inc. today announced it has acquired cloud-native workforce management platform startup Surfboard Technology Ltd. for an undisclosed price. Founded in ...

Retailers should consider four use cases to optimize operations. AI can play a pivotal role in the employee development lifecycle, from training and onboarding, to ongoing feedback, to rewarding ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

When Virginia Commonwealth University in Richmond, Va., implemented a new workforce management tool for its nursing units, the health system uncovered a hidden world of “haves” and “have-nots.” “We ...

Database software giant Oracle Corp. said today it’s pushing even further into the healthcare industry, adding new workforce management capabilities to its Oracle Fusion Cloud Human Capital Management ...

In today’s highly competitive business landscape, mid-market companies face mounting pressure from corporate giants with deep ...

“For decades, contact center and workforce management software have been essential but separate components of a well-designed customer service operation,” said Sheila McGee-Smith, President and ...