Seeing as we’ve been experiencing a ton of customer service issues with our Verizon FiOS service for the past 8 months, we figured it was time to put out a warning to you guys. After all, we typically ...

After millions on the East Coast experienced Verizon Fios internet outages on Tuesday morning, the internet provider failed to provide an estimated restoral time. Verizon Fios is a fiber-optic ...

Verizon internet customers began reporting issues with their service overnight and into the morning of Tuesday, Nov. 12, with most of the complaints coming from the east coast. According to ...

PHILADELPHIA (WPVI) -- Verizon customers were reporting widespread internet outages across the Philadelphia area and much of the Mid-Atlantic region, down to Washington D.C., overnight Monday into ...

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via your choice of calls, texts, or notifications in the My Verizon app.