Q: Earlier this year, I rented a home in West Tisbury, Massachusetts, through Vrbo. The owner was happy to accept our payment in full and has taken full advantage of his position. He did not return ...

option, and they would refund 50% of the nightly rate. I logged into Vrbo and saw that there was also a flexible credit option that would allow me to reschedule my trip. I didn’t feel a cancellation ...

When Jim LoScalzo’s Vrbo host cancels his booking 24 hours before he checks in, he has to move to a hotel. Will Vrbo refund his bill? Question: Our Vrbo host canceled our reservation less than 24 ...

AUSTIN (KXAN) — Hosts with an Austin-based vacation rental company have reported delays in getting paid, in some cases for weeks. Amit Gupta has listed his Tulum, Mexico home on sites like Vrbo and ...

A guest uses the hairdryer that came with his Vrbo rental, and the next thing he knows, he’s being blamed for a major electrical problem and hit with a $1,000 bill. Here’s what happened. Vrbo took ...

When Charysma Adams shows up at her Vrbo rental for a one-night stay, the access code doesn’t work. But when she asks for a refund, the owner blocks her. Can she get her money back? Question: I booked ...

DEAR TRAVEL TROUBLESHOOTER: Earlier this year, I rented a home in West Tisbury, Massachusetts, through Vrbo. The owner was happy to accept our payment in full and has taken full advantage of his ...

Q: I made a reservation and paid $2,200 for a rental in Oceanside through Vrbo. After the coronavirus outbreak, I contacted the owner to find out about my cancellation options. The owner said I would ...

Michael Colleran pays for a vacation rental through VRBO. But the owner tries to move the dates, and VRBO won’t help Colleran. Is there a fix for this VRBO cancellation problem? Q: Earlier this year, ...

Earlier this year, I rented a home in West Tisbury, Massachusetts, through Vrbo. The owner was happy to accept our payment in full and has taken full advantage of his position. He did not return our ...