The second Trump administration's approach to shared services may offer agencies less flexibility and potentially lower ...

With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

In the wake of a pandemic that pushed healthcare’s innovation throttle forward tenfold in just two years, healthcare organizations are increasingly leaning on cloud services to meet unanticipated ...

Delivered in partnership with Tech Mahindra, O2 Telefónica’s Industry Leading “Operations of the Future” program is revolutionizing operations across Network, IT, and Customer domains, promoting ...