A new national study exposes the deep economic instability facing frontline workers in the food and beverage industry.

Restaurants across the U.S. are struggling to fill one of their most essential and least visible roles: the dishwasher. Industry leaders say a tightening labor pool, driven in part by immigration ...

Fast food restaurants around the U.S. have dived headfirst into artificial intelligence, looking to automation to solve everything from rising labor costs to speeding up drive-thrus and improving the ...

Restaurant industry experts say the recent crackdown on unauthorized workers has sent a further chill through the business. Dishwashers and other low-wage restaurant workers have long been recruited ...

Service with a smile isn't always easy. Working in a restaurant can be a rewarding experience, but it's largely dependent on customers' behavior. Anyone who has worked in the service industry has a ...