Process mining is not a new phenomenon as financial services institutions have typically done some level of this when they are looking at ways to transform their sales and service operations and ...

Process mining has evolved from an academic concept (first published in 2001) to a popular software tool for analyzing, monitoring, and improving process performance. As we have described in a ...

RPA and Process Mining offer clear benefits—the first finds the places where more automation should be applied and the second brings the engine that can do the work. But implementing these ...

No matter the size or scope of an organization, there is little question that everyone wants to find ways to improve their performance. Baseball teams use sabermetrics; companies often use the stock ...

The company utilizes an AI-powered process mining platform that integrates seamlessly with business intelligence tools.

iGrafx will incorporate Process Explorer 360 into their business process management (BPM) platform and accelerate product enhancements to benefit the iGrafx growing global customer base.

Westpac Bank is improving its business processes with process and task mining.

Process mining is used to uncover and monitor hidden inefficiencies in an organization’s processes, such as how products are shipped.