Choose from our list of strategies to improve your employee net promoter score. Find out which ones work best for your ...

“On a scale of zero to ten, how likely is it you would recommend this company as a place to work?” This is the core of the employee Net Promoter score (eNPS). It’s one simple question that will tell ...

With HR leaders pulled in many directions, it's wise to track your successes. NPS can go a long way to find places to correct ...

The connection between engaged associates and improved business results is, by now, undeniable. Gallup reports that organizations with more engaged employees are not only 10 percent more profitable ...

Executives in 45 percent of organizations use Net Promoter Score (NPS) as a customer experience (CX) beacon metric, according to a recent Forrester Research survey. But is NPS the right CX beacon ...

As a business owner, it’s important to understand how your customers perceive your brand. One way to gauge your customers’ perception and opinion of your company is by interacting with them on social ...

You would be hard pressed to find any CEO publicly stating that their employees are NOT their most valuable asset. There is much evidence and scores of management books emphasising the importance of a ...

Net promoter scores measure a customer's likelihood to recommend a product or service. Glassdoor reviews provide a unique insight into a company's employee loyalty. Both of these tools can be useful ...