ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...

ManageEngine, a real-time IT management company, has released theServiceDesk Plus-MSP iPhone app, a voice-enabled mobile app for managed service providers (MSPs) running an IT help desk. The ...

Help desk solution provider, ManageEngine, has launched a ServiceDesk Plus solution which aims at enhancing productivity. The ServiceDesk Plus is built on Information Technology Infrastructure version ...

Dubai, UAE ManageEngine, the real-time IT management company, today announced that it is bringing a unified approach to enterprise service management with an update to the cloud version of its ...

Manages service delivery across business functions on a common platform Provides a uniform service ordering experience for end users Deploys a unique service desk ...

With enterprises looking to achieve cost savings as their top priority in managing their IT systems, the IT help desk market is getting commoditized very fast, leaving little room for any disruptive ...

When the big guns of service management software are too pricey for your budget and demanding of your staffing resources, where do you turn? ManageEngine has been a good choice for Alex Walker, IT ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

Bangalore: ManageEngine, the real-time IT management company, today announced its strategy for advancing the state of IT management and aligning IT with business objectives. Parent company Zoho ...

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better. The help ...

I am sure that you have heard all about POPI compliance lately, but we wanted to shed more light on POPIA, specifically for IT professionals to understand how it all fits together with regards to your ...