Live chat sessions provide business owners with a way to conduct client meetings, staff training or group activities without any of the parties needing to be in the same room or even the same country.

Forbes contributors publish independent expert analyses and insights. Dan Gingiss covers current events that impact customers and employees. Of all of the customer service channels, live chat probably ...

Live chat technology is a fast, efficient and convenient way for computer users to get in touch with Tobyhanna Army Depot’s information technology (IT) customer service team. Personnel experiencing ...