The first time Jasmijn van Waalwijk van Doorn accompanied her pilot father, Jorrit van Waalwijk van Doorn, to work was a day to remember. It was 2006. Eight-year-old Jasmijn joined Jorrit on a KLM ...
Qantas booked an Australian couple's 13-month-old baby on a separate flight from Europe to Thailand. The pair spent over 20 hours on the phone with Qantas' help line and had to call them 55 times.