Think about a favorite customer experience - maybe it was with an airline or a retailer. What are the characteristics that gave you a good feeling about that experience? Maybe it was easy. Maybe you ...

Louisiana’s insurance department has issued Express Scripts a cease-and-desist order, alleging the pharmacy benefits manager failed to pay more than 1.3 million prescription insurance claims on time.

California regulators accuse Tesla Insurance Company, Tesla Insurance Services and State National of delaying and denying ...

ST. PETERSBURG, Fla. — From a dead battery to a flat tire, or a chip in your windshield, these common inconveniences can often be remedied with a quick call to your insurance provider, usually in the ...

ALBANY — Two of the Legislature’s chief sponsors of the Child Victims Act have asked the state Department of Financial Services to investigate allegations that insurance companies are not complying ...

We estimated quotes using four homeowner profiles with various coverage amounts for dwelling, personal property, liability, other structures and more. We also varied the credit scores, the year the ...