CHICAGO -- On Monday, the IRS announced that it will begin adding 3,500 telephone representatives to answers questions about Economic Impact Payments, also known as stimulus checks. The IRS said it ...
Whether you're filling a prescription, rebooking a flight, or asking a question about your taxes, it seems like the first line of defense between you and any sort of real human helper is a ...
Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...
SEATTLE — Editor's note: While this trick worked during the first round of stimulus checks, several people reported in January that during distribution of the second round of payments the IRS now says ...
The Internal Revenue Service has hired 4,000 people to help pick up the phone, speak with puzzled taxpayers and assist with other customer-service issues during the upcoming tax season, the agency ...
The IRS started to reopen its phone lines after the coronavirus pandemic forced it to shut down its call centers. But you may still struggle to get a real person on the phone. The agency set up an ...
WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected ...