Conversations are like two-way streets: we take turns speaking and listening. While we often focus on what we say, there’s something profoundly effective in the act of listening. It can deepen ...

Forbes contributors publish independent expert analyses and insights. Caroline Castrillon covers career, entrepreneurship and women at work. Did you know that active listening is considered a top ...

Music surrounds us. It can be a companion throughout the day – listening on the way to school or work, checking out a favorite artist with friends, hearing it live at concerts and sporting events, ...

Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On ...

My name means listener. I often ponder if my behavior validates my moniker. I’d like to believe that one day I’ll master the craft of listening. When a client makes a suggestion that seems ...

People throw around the word "unprecedented" a lot—possibly too much. And yet, I find myself grasping to find a better descriptor for the environment that many clients are facing right now. Amid ...

Journalists are often celebrated for their ability to ask sharp questions and uncover stories. But after more than two decades as a BBC journalist, I realized that the heart of powerful reporting ...