GCHD says the long-term care facility has taken action to prevent spreading the disease by isolating, routine testing and screenings, using protective equipment along with other things. The facility ...

What appears to be increasing guest discontent with hotel food service and maintenance has driven down average satisfaction scores for hotel management companies in a new J.D. Power survey, released ...

A hangry guest hankering for a late dinner at a luxury hotel whipped up a discussion about the absurd state of the hospitality industry after receiving a “horrific” room service meal delivered in ...

A video of a hotel guest's priceless reaction to enjoying room service that he never ordered has gone viral on TikTok. The clip was shared by Seth Osifade (@thisnotseth0) and has garnered over 181,000 ...