Microsoft will be adding more members to its Dynamics 365 'Insights' family of apps, along with new Dynamics 365 Commerce and Connected Store apps as part of its 'Wave 2' rollout.

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

Microsoft introduced two new retail applications for Dynamics 365 today. Dynamics 365 Commerce and Connected Store combine to improve customer experiences across the web and physical stores while ...

Microsoft debuted new Dynamics 365 applications to help companies improve their online and physical-store retail businesses and rolled out other apps and features adding artificial intelligence ...