When you work as a cashier, you get to interact with hundreds of people each day, and many of them are…let’s just say interesting. When this cashier helped to check out a customer who wasn’t very ...
TwistedSifter on MSN
Customers Got Angry About Checkout Rules, So They Screamed At Staff And Started Breaking Things
The post Customers Got Angry About Checkout Rules, So They Screamed At Staff And Started Breaking Things first on ...
Nicole Leinbach-Reyhle, a regular contributor to Forbes magazine, says there is a proven way to kindly and productively handle difficult customers, and it comes in a 10-step method. “Calmly listen to ...
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