The exact type of information in a customer service management system varies somewhat depending on the type of services the business offers. These systems should provide a complete record of ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on August 11, 2025 in New York City. (Photo by Craig T Fruchtman/Getty Images) ...

Chief Information Officer Brandon Ragle on how he helped pivot the state's Department of Innovation and Technology to a ...

A local government uses a centralized customer service system - sometimes called 311 - so residents can call a centralized government phone number, place requests for service and are assigned tracking ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

Fake customer service phone numbers and email addresses are appearing in Google searches, warns the Federal Trade Commission. Some scammers are creating fake customer service information for popular ...

Suumit Shah never liked his company's customer service team. His agents gave generic responses to clients' issues. Faced with difficult problems, they often sounded stumped, he said. But when Shah saw ...

The company Discord, blamed for the recent hack involving the theft of government-issued IDs, has denied being hacked, instead blaming 'human error.' ...

Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...