( NewsNation) — Artificial intelligence has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a recent podcast. With AI agents taking on more tasks, the San ...

Salesforce Inc.’s MuleSoft integration platform today announced support for a new event-driven application programming interface tool that will empower enterprise organizations to build artificial ...

Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...

Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the number of people in support roles from 9,000 to 5,000 because “AI agents” are helping to ...