( NewsNation) — Artificial intelligence has enabled Salesforce to cut 4,000 customer support roles this year, CEO Marc Benioff said on a recent podcast. With AI agents taking on more tasks, the San ...

Salesforce Inc.’s MuleSoft integration platform today announced support for a new event-driven application programming interface tool that will empower enterprise organizations to build artificial ...

Salesforce ($CRM) is stepping deeper into the defense tech space with the launch of a new business unit, Missionforce. The ...

Salesforce Inc. today is jumping aboard the generative artificial intelligence train with the addition of large language model support across its portfolio of applications. Generative AI can now be ...

Marc Benioff has become the latest Big Tech leader to reveal that the company he leads laid humans off in favor of technology ...

Last week, Salesforce Chief Executive Marc Benioff said the San Francisco software giant was able to shrink the number of people in support roles from 9,000 to 5,000 because “AI agents” are helping to ...